Privacy Policy

Effective Date: January 2025

This Privacy Policy explains how Transformation Consulting Group (“TCG,” “we,” “our,” “the practice”) collects, uses, protects, and discloses information when you visit our website, request services, or participate in therapy or telehealth services.

Information We Collect

Personal Information — name, contact details, date of birth, emergency contact.
Health Information — information shared during therapy, intake forms, treatment plans, telehealth session data.
Website Data — IP address, browser type, pages visited, cookies.
Payment Information — billing details, insurance information, transaction records.

How We Use Your Information
We use your information to:
Provide therapy and telehealth services.
Communicate about appointments, treatment, and administrative matters.
Process payments and insurance claims.
Improve website functionality and user experience.
Comply with legal and ethical obligations.

How We Protect Your Information

We use administrative, technical, and physical safeguards, including encrypted systems, secure storage, and restricted access to clinical records.

Sharing Your Information
We do not sell or share your information for marketing. We may disclose information only:
With your written authorization.
To insurance providers for billing.
To comply with legal requirements or court orders.
To prevent harm when required by law.

Your Rights
You may: Request copies of your records; Request corrections; Request limits on certain uses or disclosures; Withdraw consent for communication preferences.
Cookies & Tracking
Our website may use cookies to improve functionality. You may disable cookies in your browser settings.

Email: transformationcg@transformationcg.com

Phone: 901-472-9867

Address: 1331 Union Avenue, Suite 1250, Memphis, TN 38104